Shipping & Delivery Policy (Jewellery, Gold Coins & Bars)

Pentagold Ltd. takes care of our customer’s convenience. We see that our customer should receive their order within the time and therefore we have liberal shipping and delivery policy.

As per the policy :

  • For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
  • For domestic buyers, orders are shipped through registered domestic courier companies, speed post and/or delivery boy only.
  • Orders are shipped within 2-4 weeks on working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
  • Pentagold Ltd. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2-4 weeks on working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  • Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
  • Pentagold Ltd. is in no way responsible for any damage to the order while in transit to the buyer. Pentagold Ltd.  is proud to use EBS Payment Gateway for fast, easy and efficient secure payments. All major credit cards are accepted.
  • Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 022-22402255

How the delivery charge is calculated for multiple units and some products?

The delivery charges will be charged as per actual of courier services for national and international buyers outside Mumbai. There are no delivery charges for the local Mumbai customers.